Professional Communication 312002 Micro Project MSBTE K Scheme 

Professional Communication 312002 Micro Project MSBTE K Scheme 

program Name and Code: Professional Communication 312002

Course Name and Code: CO 2 K

Academic Year : 

Semester: Second

Annexure-I

A MICRO PROJECT ON "Aspects of body language"

1.0   Aims/Benefits of the Micro Project

• Increase awareness: This project aims to raise awareness about the importance of body language and its nonverbal cues in communication.
• Improve understanding: We aim to explore and provide insight into different aspects of body language, including facial expressions, gestures, posture, and proximity.
• Enhance communication skills: By understanding these nonverbal cues, we aim to equip individuals with the ability to better interpret and use body language for more effective communication and interaction.
• Improved communication: Understanding and being mindful of body language can help individuals communicate more effectively, leading to better relationships, clearer understanding, and reduced misunderstandings.
• Increased confidence: Recognizing and utilizing body language effectively can boost self-confidence and presence in various situations, from interviews to presentations.
• Enhanced emotional intelligence: Understanding body language can contribute to higher emotional intelligence, allowing individuals to better perceive and respond to the emotions of others.

2.0   Course outcome addressed.

• CO1 - Communicate effectively (oral / spoken and Written) in various formal and informal situations minimizing the barriers. CO2 - Develop listening skills through active listening and note-taking.

3.0 Proposed methodology

• Focused on the selection of an appropriate topic for the micro-project.
• Prepare Algorithm and flowchart.
• Write the program and get the output.
• Select the topic i.e. To Prepare a report on Aspects of body language.
• A brief study on our topic.
• Gather all information based on the topic of the micro project.
• Analysis and study of our topic in detail.
• Following all the above methodologies we successfully completed our microproject.

4.0 Action Plan

Sr. No.	Detail of activity	Plan start date	Plan finish date	Name of responsible team members
1	Searching the topic for micro-project
2	Search information from the  Professional Communication 312002 book and from the internet.
3	Discuss with the project guide.
4	arrange all information in MS Word
5	Prepare a report on it using MS Word
6	print micro project

5.0 Resources used

Sr. no.	Name of resource material	Specifications	Quantity
1	Computer System	16 GB RAM, Windows 11 OS	1
2	Internet	Youtube / Wikipedia
3	textbook/manual	Professional Communication 312002	1

annexure-II
Micro-Project Report

A MICRO PROJECT ON "Aspects of body language"

Brief Introduction/Rationale

Good communication is really important for any industry or business to run smoothly and efficiently. All organizations need professional communication to maintain ethics, quality, and standards. Engineering professionals especially need strong communication skills to give instructions, guide others, and motivate their team to reach their goals at work. Having good communication skills is highly valued in the professional world and can help you grow your career and find more opportunities. That's why this course is all about improving your professional communication skills for writing and speaking at work.

The Primary Aspects of Body Language

1. Facial Expressions

Facial expressions are super important when it comes to communication without words. They're a big deal for humans and even other animals too. You can use them to show all sorts of feelings, like being happy, sad, mad, scared, pumped up, and more.

According to research, it turns out that people in different cultures can use these seven universal expressions. You've got anger, contempt, disgust, fear, happiness, sadness, and surprise. And get this, you can use them in all sorts of situations, like chatting face-to-face, using sign language, or even when you're talking through a screen with those little emoji things.

importance of Reading Facial Expression in Online Meetings

• When it comes to communication efficiency, being able to read someone's facial expressions can really help. It allows participants to understand the speaker's message better and therefore communicate more effectively. By picking up on facial expressions, attendees can grasp the speaker's opinions and ideas and respond accordingly.
• Increased confidence. By reading facial expressions, participants can better understand the speaker's character and personality, thereby increasing the speaker's credibility. This is very important for online conferences, which often require participants to place more trust in the speaker.
• Increased interaction: By reading facial expressions, attendees can better understand the speaker's perspective and ideas, increasing interaction.

Micro-expressions

Micro-expressions are like sneaky little emotions that are all hidden and stuff. They're basically these non-verbal signs that happen real quick when we're feeling all emotional. They happen so fast that most people don't even notice them. Micro-expressions came from Darwin's idea that sometimes our faces just do their own thing, even if we're trying to keep a straight face.

So basically, 2 neural pathways control our facial expressions. One pathway is responsible for voluntary expressions and comes from the motor strip in the brain. The other pathway handles involuntary expressions and starts from other areas in the brain.

When individuals are in intense situations and have to conceal their original expressions, it activates both pathways, which leads to neural confusion for a few seconds leading to a rapid display of micro-expression.

2. Gestures

When you're talking, using your hands and arms can totally help emphasize and emphasize certain words. There are lots of gestures you can do, like waving, pointing, giving a thumbs-up, shaking hands, or even crossing your arms. And each gesture means something different depending on the situation and culture. It's kinda hard to pin down specific gestures because they change a lot depending on where you are and what's cool. Like remember that old "call me" move with your pinkie and thumb? Now all you gotta do is show your palm to say you're on your smartphone.

1. Iconic gestures

Also called illustrator gestures, these hand movements show the physical features or symbols of what you're discussing. When describing something out loud, you might bring your fingers together to show it's small, or flatten your hand to indicate it has a smooth surface. Besides just talking about ideas, using iconic gestures can also help you to think. A study from the University of Birmingham in England discovered that when students were encouraged to use hand gestures while speaking, it actually enhanced their ability to visualize and solve problems. So, if you're giving a presentation or trying to come up with ideas, using your hands to illustrate those ideas can actually help your brain keep up with your thoughts.

2. Metaphoric gestures

Metaphoric gestures are kinda like iconic gestures, but instead of showing something you can touch, they represent ideas that aren't physical. You know, like when you use your hands to balance to show you're considering two options or stack your hands to show ideas that overlap. These gestures can mean different things and aren't meant to be taken literally. They're used to talk about concepts, objects, or events in a metaphorical way. For example, you might raise your hand to symbolize someone getting a promotion at work. So basically, moving your hand up represents moving up in your career.

3. Manipulator gestures

These gestures involve using one body part, usually the hand, to control another body part or object. They don't necessarily match what we say and are often done without thinking. For instance, when we're pondering, we might stroke our chin, when we're startled, we might cover our mouth, or when we're feeling impatient, we might tap our foot.

It's tough to really understand what a manipulator gesture means without the right background info. Some studies suggest that if someone fidgets a lot, they might be lying. However, people express their emotions through body language differently, so this isn't always accurate. Just because someone plays with their hair doesn't automatically make them dishonest. They might just feel the need to fidget.

3. Posture:

The way we carry ourselves can show how confident, open, or defensive we are. If we stand up straight and tall, it usually means we're confident. But if we're slouched or have our arms crossed, it might mean we're feeling defensive or uncomfortable. How you stand or sit when you're giving a presentation is super important for how you come across. Your posture can show how passionate, comfortable, knowledgeable, and confident you are. It also affects how trustworthy you seem. Slouching, sitting back, or leaning on one leg all make you look uninterested and less credible. You gotta have a strong posture whether you're sitting or standing -- keep your head up, shoulders squared to the audience, and distribute your weight evenly so you're not leaning. Actually, shifting your weight slightly forward can show your enthusiasm and how much you want people to pay attention. Having a strong posture sets you up for a great presentation.

4. Eye Contact: 

Connecting with your audience is super important. The best way to do that is by making eye contact. When you're giving a presentation in person, make sure to really look at the people you're talking to. Don't just glance around the room, but actually have a conversation with them for more than just a few seconds. If it's a small group, try to make eye contact with everyone, and if it's a big group, make sure to deliberately look at someone in each section. If you're presenting online, make sure to look right into the camera. Talking to the camera and imagining your audience will help you connect virtually. Making meaningful eye contact will really help you build that connection and gain credibility with your audience.

The eyes can convey a wealth of information. Maintaining eye contact demonstrates attentiveness and interest while avoiding eye contact can signal shyness, dishonesty, or disinterest.

5. Proximity

The study of personal space is called proxemics

In today's diverse society, it's super important to think about how different ethnic groups communicate through non-verbal cues. Like, if someone gets all up in your personal space, it can make you feel uncomfortable or defensive. And sometimes, their actions might be totally misunderstood. In Western society, we've got these four different distances that basically tell us how close or far away we should be from people depending on our relationship with them. So, there are these four distances that are all tied to the four main types of relationships - close, familiar, friendly, and just like, general.

Each of the distances is divided into two parts, making a close phase and a far phase, for a total of eight divisions. It's worth noting that these distances are considered typical in Western society.

• Intimate Distance:

Intimate distance covers a range from close contact, which involves touching, to the 'far' phase, which spans 15-45cm.

In British society, entering the intimate space of someone you are not closely related to is generally considered inappropriate and can be very unsettling.

• Personal Distance:

The 'far' phase of personal distance is considered to be the most appropriate for people holding a conversation. At this distance, it is easy to see the other person's expressions and eye movements, as well as their overall body language. Handshaking can occur within the bounds of personal distance.

• Social Distance:

This is the typical distance for impersonal business, such as collaborating in the same room or participating in social events.

Seating is also crucial; if the conversation takes place across a desk, it is more likely to be perceived as a formal relationship. Moreover, if the seating arrangements give the impression that one person is superior to the other, it can create a sense of dominance. When people are at a distance, they need to speak louder and maintain eye contact for effective communication; otherwise, feedback will be limited and the interaction may come to a halt.

6. Touch

Whether you are establishing new contacts or closing a deal, the handshake is a prominent element in the business world.

Similarly, the pat on the shoulder has been considered a gesture of professional affirmation for many years. However, in recent times, it has become outdated and seen as patronizing. Non-verbal forms of communication, such as touch, hold significant value in the business world. Nevertheless, at Pinchot, we believe there are even more profound methods of engagement. This is where the hug comes into play.

Touch can be a potent means of nonverbal communication, capable of strengthening your connection, understanding, and reliability with both colleagues and clients. Nevertheless, numerous individuals find themselves uncertain about the proper and efficient use of touch in professional environments, particularly considering the current circumstances of social distancing and cultural variety. This article aims to provide you with useful advice and principles on how to confidently and sensitively incorporate touch, thereby enhancing your communication abilities and professional relationships.

Skill Developed / Learning Outcome of this Micro-Project

• Nonverbal Communication: Increased awareness and interpretation of body language cues.
• Effective Communication: Enhanced ability to clearly express and understand messages.
• Emotional Intelligence: Improved recognition and response to emotions through body language.
• Critical Thinking & Self-Awareness: Analyzing scenarios and reflecting on personal communication impact.

Applications of Micro Project:

• Being a great leader: By observing the body language of your team, you can understand how well they comprehend the information, how engaged they are, and if they have any concerns. 
• Giving meaningful presentations: When you can read your audience's body language, you can adjust your presentation style to make it more engaging and impactful. Mastering negotiation: Being attentive to nonverbal signals can give you important information during negotiations, leading to better results.

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